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Return Policy

Return Policy

At KeyDock, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.

Return Requirements

  • Item must be unused and in original condition
  • Item must be returned in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Final sale or clearance items
  • Customized or personalized products

Damaged or Defective Products

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.